Understanding our agreement
Welcome to Aspara Luxury Essentials. We believe in transparency, and it's essential you understand the terms of our agreement. By using our website and purchasing our luxury candles, diffusers, body creams, throws, and other essentials, you agree to these terms. We're committed to providing you with the highest quality products and service. Please read this carefully, and don't hesitate to contact us if you have any questions.
Our commitment to you
At Aspara Luxury Essentials, the most important thing we want you to know is that we are committed to providing exceptional products and service. We operate with integrity and fairness, and we expect the same from our customers. Please use our products responsibly and in accordance with their intended purpose.
Specific guidelines
When buying from Aspara Luxury Essentials, please be aware of the following guidelines: Ensure your shipping address is accurate; Review product descriptions and ingredients before purchase, especially if you have allergies; Adhere to all safety instructions provided with our candles and diffusers; Payments must be made through our secure payment gateway; We reserve the right to refuse or cancel orders if fraud is suspected.
Questions and problem resolution
If you have any questions or encounter any problems related to our terms, please do not hesitate to contact us. You can reach us via email, or through the contact form on our website ( Contact ). We are committed to resolving any issues promptly and fairly.
Key agreements
When you purchase from Aspara Luxury Essentials, you agree to the following: You are responsible for providing accurate and complete information; You will use our products for their intended purpose only; You agree to our Privacy Policy, which outlines how we handle your data; You acknowledge that all content on our website is protected by copyright; You agree to resolve any disputes through negotiation or mediation before pursuing legal action; You are responsible for return shipping costs; You are located in the United Kingdom.
Terms & Conditions
1. General Information
These Terms & Conditions apply to all purchases made through Aspara Luxury Essentials. By placing an order, you agree to these terms and confirm that all information provided is accurate and complete.
2. Products & Descriptions
We aim to ensure all product descriptions, images and details are accurate. Slight variations in colour, packaging or scent strength may occur due to manufacturer updates or screen differences.
3. Pricing & Payment
All prices are listed in GBP and include applicable taxes unless stated otherwise. Payment must be completed at checkout. Orders are only processed once payment has been successfully received.
4. Shipping & Delivery
We dispatch orders within the stated processing time. Delivery estimates are guidelines only and may vary due to courier delays, weather, or seasonal demand. Customers are responsible for providing correct delivery information. We cannot replace or refund orders delivered to an incorrect address provided at checkout.
5. Returns & Refunds
For hygiene and safety reasons, we cannot accept returns on opened beauty, fragrance or personal‑care items. If your item arrives damaged or incorrect, please contact us within 48 hours with clear photos so we can resolve the issue promptly.
6. Cancellations
Orders can only be cancelled before dispatch. Once shipped, cancellations are no longer possible.
7. Lost or Delayed Parcels
If your parcel is delayed, we will assist in tracking it with the courier. A parcel is considered lost only after the courier’s investigation is complete. Replacement or refund decisions will follow the courier’s outcome.
8. Liability
Aspara Luxury Essentials is not responsible for allergic reactions or sensitivities. Please review all product ingredients before use. We are not liable for delays, damages or losses caused by third‑party couriers.
9. Privacy
All personal information provided at checkout is used solely for order processing and customer service. We do not share or sell your data.
10. Agreement
By completing your purchase, you confirm that you have read, understood and agreed to these Terms & Conditions.